Message for OHUG Members
One of the benefits of paid OATUG membership dues is a discount on conference registration. Since OHUG does not charge dues, we are unable to offer a blanket discount on this event. However, if you’ve attended one of our conferences in the last three years, we would be glad to welcome you back with a discount code. This email address is being protected from spambots. You need JavaScript enabled to view it. if you haven’t already received your code but believe you are eligible for one.
Reserve Your Hotel Room First
Be sure to reserve your hotel room through the official Ascend 2021 housing provider (Passkey) before registering for the conference. Upon reserving your room, you will receive an acknowledgement number in an email from Passkey which will include letters and numbers (ex: AB123DEF1). You will also receive an email from Hilton Worldwide that will include just numbers (ex: 1234567890). Please submit the acknowledgement number from Passkey to receive your registration discount.
Full In-Person Conference Passes For Individuals
Join us in person at The Diplomat Beach Resort in Hollywood, FL. Reserve your room in the official Ascend 2021 hotel block before registering for $300 off the out-of-block rate (discount is reflected in the prices listed below).
| In-Person Registration | OATUG Members* | Standard |
|---|---|---|
| Early-Bird Registration (Through June 30, 2021) | ||
| Staying in Ascend 2021 hotel block | $1,195 | $1,495 |
| Outside Ascend 2021 hotel block | $1,495 | $1,795 |
| Advance Registration (July 1 - August 13, 2021) | ||
| Staying in Ascend 2021 hotel block | $1,395 | $1,695 |
| Outside Ascend 2021 hotel block | $1,695 | $1,995 |
| On-site Registration (After August 13, 2021) | ||
| Staying in Ascend 2021 hotel block | $1,595 | $1,895 |
| Outside Ascend 2021 hotel block | $1,895 | $2,195 |
| *OHUG members please refer to details above | ||
Group Discount
Bring the whole team and divide and conquer! A group discount of 15% off the going rate is available for three or more full, in-person conference registrations from the same organization. For more information and to claim your group discount, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
Virtual Conference Passes
Can’t make it to Florida to join us in person? No problem! The virtual conference provides access to almost all of the education and breakout sessions, plus access to session recordings. Register individually for yourself, or buy a corporate registration to provide access to everyone in your company.
| Virtual Registration | OATUG Members* | Standard |
|---|---|---|
| Individual Virtual Registration | $575 | $775 |
| Corporate Virtual Registration | $2,375 | $2,975 |
| *OHUG members please refer to details above | ||
One-Day and Exhibit Hall Passes
Buy a one-day pass for single-day conference access on Monday or Tuesday. Exhibit hall passes give you access to the Ascend 2021 tradeshow floor during exhibit hall hours.
| One-Day Full Conference Pass | OATUG Members* | Standard |
|---|---|---|
| Early-Bird Registration (Through June 30, 2021) | ||
| Staying in Ascend 2021 hotel block | $595 | $795 |
| Outside Ascend 2021 hotel block | $895 | $1,095 |
| Advance Registration (July 1 - August 13, 2021) | ||
| Staying in Ascend 2021 hotel block | $795 | $995 |
| Outside Ascend 2021 hotel block | $1,095 | $1,295 |
| On-site Registration (After August 13, 2021) | ||
| Staying in Ascend 2021 hotel block | $995 | $1,195 |
| Outside Ascend 2021 hotel block | $1,295 | $1,495 |
| *OHUG members please refer to details above | ||
| Exhibit Hall Only† | OATUG Members* | Standard |
|---|---|---|
| Staying in Ascend 2021 hotel block | $95 | $195 |
| Outside Ascend 2021 hotel block | $395 | $495 |
| †Please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. to request your promotion code | ||
| *OHUG members please refer to details above | ||
Cancellation and Substitution
Cancellation Policy
- A full refund minus a non-refundable $150.00 USD processing fee will be applied to a fully paid registrant if the cancellation is requested in writing and received by Ascend 2021 organizers on or before Thursday June 3, 2021.
- A 50% percent refund will be granted to a fully paid registrant if the cancellation is requested in writing and received by Ascend 2021 organizers by Thursday July 15, 2021.
- Cancellations received on or after Friday, July 16, 2021, will not be eligible for a refund.
Please send your cancellation request via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. All requests must be submitted in writing by e-mail. Cancellations by phone will not be accepted. Refunds will be processed within 30 days post-conference.
Substitution Policy
Attendee substitutions from the same company will be accepted for both the in-person and virtual events. If you wish to substitute someone, please send your notice to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than August 12, 2021.
In-Person Substitution: After August 12, 2021, for the in-person event substitutions can be faciliated on-site with a letter from the original attendee. Payments made by the original attendee will be transferred to the substituting attendee.
In-Person Event Cancellation Policy
Circumstances beyond the control of OATUG and OHUG may require that Ascend 2021 be converted from an in-person/virtual experience to an online-only event. In that case, registration for attendees all will automatically be transferred to the online version of the event at the virtual event experience registration rate. The difference between those rates will be refunded. Refunds will be processed within 30 days post-conference.